Saturday, 06 September 2025
Skytrax World Airport Awards

Skytrax 2025: The Top 10 Most Improved Airports in the World

From Berlin to Mumbai, these airports have made remarkable upgrades in technology, infrastructure, and passenger services, redefining the future of air travel.
Published: Saturday, June 28, 2025
Skytrax 2025: The Top 10 Most Improved Airports in the World

The Skytrax 2025 rankings have unveiled the Top 10 Most Improved Airports, showcasing facilities that have successfully transformed their operations and passenger experiences. From Berlin’s remarkable resurgence to Mumbai’s innovative congestion solutions, these airports have tackled specific challenges while enhancing overall travel satisfaction.

Airports often evoke mixed feelings, with some prompting passengers to rush for the next flight, while others create such inviting environments that travelers look forward to their layovers. This year's winners illustrate that even the most daunting aviation hubs can reach new heights through strategic improvements.

1. Berlin Brandenburg Airport (BER)

After enduring a storied history of delays and challenges, Berlin Brandenburg Airport (BER) has risen to prominence as the World’s Most Improved Airport in 2025. Once a cautionary tale, BER has implemented a series of comprehensive upgrades, enhancing passenger services, terminal efficiency, and operational excellence.

Key transformations include:

  • Renovated Passenger Flow Systems: Streamlined navigation through the airport.
  • Upgraded Security Checkpoints: Faster and more efficient screening.
  • Expanded Dining and Retail Options: A diverse range of local and international cuisines.

Moreover, BER has embraced digital innovation, introducing smart navigation and contactless services, while its sustainability initiatives, such as solar panels and improved waste management, make it a model for eco-friendly travel.

2. Almaty International Airport (ALA)

Kazakhstan’s Almaty International Airport (ALA) has earned the second spot through strategic modernization that brings it up to international standards. Significant terminal expansions have created more spacious areas, effectively reducing congestion.

Notable improvements include:

  • Advanced Baggage Handling Systems: Lowering lost luggage incidents.
  • Upgraded Immigration and Customs Facilities: Quicker processing times.
  • Enhanced Lounge Areas: Catering to both business and leisure travelers.

The airport’s expanded connectivity options, with new airlines and routes, position ALA as a vital hub between Europe and Asia.

3. Bangkok Suvarnabhumi Airport (BKK)

Thailand’s Bangkok Suvarnabhumi Airport (BKK) has claimed third place, integrating traditional Thai hospitality with modern technology. The airport has made significant investments to reduce wait times and enhance passenger comfort.

Improvements include:

  • Expanded Immigration Facilities: Automated processing for quicker entry.
  • Upgraded Terminal Amenities: Featuring local cuisine and cultural elements.
  • Enhanced Ground Transportation: Facilitating easier access to the city.

BKK has also addressed passenger comfort with improved air conditioning and seating throughout the terminals.

4. London Gatwick Airport (LGW)

London Gatwick Airport (LGW) ranks fourth, implementing targeted improvements to tackle the challenges of a major European hub. The airport has made strides in technology-driven solutions for better passenger flow.

Key enhancements include:

  • Upgraded Check-in Facilities: More self-service options available.
  • Enhanced Security Screening: Maintaining safety while improving efficiency.
  • Expanded Retail and Dining Options: Catering to diverse passenger needs.

Furthermore, Gatwick has increased accessibility for passengers with mobility challenges, making travel more inclusive.

5. Taiwan Taoyuan Airport (TPE)

Taiwan Taoyuan Airport (TPE) has secured fifth place by embracing innovative approaches to passenger service. The airport maintains a high standard of cleanliness while integrating the latest technology.

Improvements include:

  • Smart Terminal Navigation Systems: Helping passengers navigate easily.
  • Upgraded Duty-Free Shopping: Competitive pricing and quality.
  • Enhanced Food Courts: Offering both international and local cuisine.

TPE has also improved transit facilities, making it an attractive choice for connecting flights.

6. Ulaanbaatar Airport (UBN)

Mongolia’s Ulaanbaatar Airport (UBN) ranks sixth after comprehensive upgrades that modernize the facility. Despite its challenging geographic location, UBN has improved passenger service quality significantly.

Notable upgrades include:

  • Modernized Terminal Buildings: Enhanced climate control.
  • Efficient Customs and Immigration: Streamlined processes for travelers.
  • Improved Ground Services: Faster aircraft turnaround times.

Additionally, UBN has introduced dining options that celebrate Mongolian culture while meeting international standards.

7. Mactan-Cebu Airport (CEB)

The Philippines’ Mactan-Cebu Airport (CEB) has achieved seventh place through strategic enhancements that bolster its position as a gateway to the country’s tourist destinations.

Key improvements include:

  • Expanded Terminal Capacity: Accommodating increasing tourist traffic.
  • Upgraded Baggage Handling: Reducing wait times for luggage.
  • Enhanced Retail Areas: Showcasing local products.

CEB has also improved ground transportation connections, facilitating easier access to popular tourist spots.

8. Punta Cana Airport (PUJ)

Punta Cana Airport (PUJ) in the Dominican Republic ranks eighth, enhancing its reputation as a premier Caribbean hub. The airport focuses on creating an inviting atmosphere from the moment passengers arrive.

Improvements include:

  • Upgraded Immigration Facilities: Faster processing for tourists.
  • Expanded Duty-Free Shopping: Featuring Caribbean specialties.
  • Enhanced Dining Options: Showcasing local Dominican cuisine.

With improved air conditioning and seating areas, PUJ offers better comfort in the tropical climate.

9. Nadi Airport (NAN)

Fiji’s Nadi Airport (NAN) has achieved ninth place, positioning itself as the primary gateway to the South Pacific. The airport invests in upgrades to meet the needs of international tourists.

Notable enhancements include:

  • Modernized Check-in Facilities: More efficient processing systems.
  • Upgraded Customs Areas: Smoother handling of tourist traffic.
  • Enhanced Retail Stores: Featuring Pacific island products.

NAN has also improved transit facilities for passengers connecting to other Pacific destinations.

10. Mumbai Airport (BOM)

India’s Mumbai Airport (BOM) rounds out the top 10 with strategic enhancements addressing the challenges of one of the world’s busiest aviation markets. The airport focuses on reducing congestion while maintaining high safety standards.

Key improvements include:

  • Expanded Terminal Facilities: Better passenger flow management.
  • Upgraded Retail and Dining Areas: Showcasing Indian culture.
  • Enhanced Ground Transportation Connections: Improving city access.

Mumbai Airport has also invested in technology systems that streamline passenger processing, significantly reducing wait times.

Bottom Line

These ten airports exemplify that with dedicated effort and strategic investment, even the most challenging aviation facilities can undergo remarkable transformations. From Berlin’s impressive revival to Mumbai’s solutions for congestion, each airport has effectively enhanced the passenger experience. Next time you find yourself at one of these airports, you might discover that your layover could become an unexpected highlight of your journey.

Why Greece’s Golden Visa Leads the Pack for Schengen Residency

Published: Wednesday, September 03, 2025
Why Greece’s Golden Visa Leads the Pack for Schengen Residency

Since its launch in 2013, Greece’s Golden Visa Program has emerged as one of Europe’s most affordable and attractive residence-by-investment schemes. Designed to draw foreign investors and their families, the program offers permanent residence permits in Greece in exchange for qualifying investments. Beyond securing a foothold in this picturesque Mediterranean country, holders enjoy visa-free access to the broader Schengen Area, unlocking opportunities for travel, education, and long-term settlement throughout much of Europe.

At its core, the Golden Visa grants investors the right to live in Greece without requiring them to reside there permanently. While the investment must be maintained to renew the residence permit every five years, applicants can pursue Greek citizenship after seven years of continuous residence—a compelling prospect for those seeking deeper ties to Europe.

One of the program’s key attractions is its family inclusion provision, allowing the primary applicant to include their spouse, dependent children under 21, and dependent parents from both sides, offering a pathway for entire families to benefit from the residence permit.

The program’s investment thresholds vary according to the type and location of assets. The most accessible option starts at €250,000, specifically for specialized real estate projects like restoration of listed buildings or conversion of commercial properties. For broader real estate purchases, a minimum investment of €400,000 is required for a single property of at least 120 sqm, with prime locations such as Athens, Thessaloniki, and the larger Greek islands commanding a higher threshold of €800,000.

Beyond property, the scheme includes other qualifying routes. Investors can opt for long-term lease agreements for hotels or furnished tourist residences, generally valued between €400,000 and €800,000 based on location. Financial investments are also accepted, including a €500,000 deposit in Greek credit institutions, capital contributions of the same amount in Greek companies or mutual funds, or the purchase of government bonds maturing in at least three years. Additionally, investments in listed shares, corporate bonds, or mutual funds linked to Greece range from €350,000 to €800,000.

For global investors, the program offers a wealth of benefits. Apart from visa-free travel across the Schengen zone, holders can live in Greece without mandatory minimum stays. Investment properties may be rented out, while shares in Greek companies can yield dividends, providing financial flexibility. As long as the investment is maintained, the residence permit has no expiry limit and can be renewed every five years.

Furthermore, residents gain access to Greece’s reputable education and healthcare systems, enhancing its appeal for families seeking stability and quality of life in Europe.

The application process typically involves four key steps. Prospective investors first visit Greece to select their preferred investment. They then complete their property purchase or financial transaction before submitting the application accompanied by essential documents such as passports, proof of investment, health insurance, and clean criminal records. After undergoing final verification, the residence permit is issued. Processing times can vary, with many applicants engaging legal and advisory firms to ensure compliance with all documentation requirements.

Greece’s Golden Visa Program stands out not only because of its affordability but also due to the country’s stable legal system, quality healthcare, and solid education network. Its strategic geographic location facilitates easy connections to Europe, Asia, and Africa, making it a gateway for global mobility.

Today, the Greece Golden Visa remains a top choice for investors seeking residency security and enhanced mobility within Europe. With its adaptable investment options, family inclusiveness, and an inviting lifestyle, the program continues to attract applicants from around the world eager to make Greece their new home.

Bali Introduces New Customs Declaration Form for Kiwi Travellers

Published: Monday, September 01, 2025
Bali Introduces New Customs Declaration Form for Kiwi Travellers

Starting September 1, travelers to Bali, including Kiwis, must adapt to a new customs and immigration process with the introduction of the All Indonesia declaration card. This streamlined declaration form merges the existing customs and immigration processes into one, simplifying entry procedures at Ngurah Rai International Airport.

Travelers are required to complete the All Indonesia declaration online no more than 72 hours before their flight, which then generates a QR code to be presented upon arrival for immigration clearance. While the form integrates multiple procedures, it does not replace visa requirements, which must still be obtained separately.

Currently, this digital declaration system is being rolled out exclusively in Bali, with plans to extend it across all Indonesian international airports by October 1. The introduction of the All Indonesia system follows earlier changes this year, including a $15.50 (150,000 IDR) tourist levy implemented by the Bali Provincial Government to fund initiatives focused on preserving the island’s culture and natural environment.

This new approach aims to create a faster, more efficient, and user-friendly entry experience for travelers entering Bali while maintaining compliance with Indonesia’s immigration, customs, and health requirements.

7 Surprising Facts About Flying with Etihad Airways

Published: Monday, September 01, 2025
7 Surprising Facts About Flying with Etihad Airways

Abu Dhabi is home to Etihad Airways, the UAE's national airline and one of the world's top carriers, offering a travel experience that goes far beyond simply getting from point A to B. Travelers can enjoy unique perks such as a free two-night stay at luxury hotels in Abu Dhabi when booking long-haul flights with stopovers, allowing for a mini-vacation within their journey.

The stopover experience is further enhanced with a Stopover Pass that provides 15 percent discounts on major attractions and Yas Island theme parks, along with a complimentary local SIM card loaded with 10GB data for seamless connectivity.

Passengers who booked Economy tickets can bid for upgrades to Business or First Class up to four hours before departure, gaining access to fully reclining seats and gourmet meals. Loyalty members enjoy an additional bonus on miles for successful bids. The Etihad Guest loyalty program rewards travelers who reach Silver status with free access to the luxurious Etihad Lounge at Abu Dhabi’s Zayed International Airport, featuring vast buffets, bars, and a relaxing atmosphere.

Staying connected in-flight is made easy with free messaging on popular apps for all loyalty members, while First Class and Platinum members enjoy complimentary full Wi-Fi. For sports fans, Etihad streams live major sporting events on longer flights, ensuring passengers don’t miss crucial matches. Lastly, the airline offers the exceptional A380 multi-room private Residence suite on select routes, featuring a bedroom with a double bed, an ensuite bathroom with a shower, a plush living room, personalized dining, and even a spa treatment at the airport.

These features, along with attentive service and innovative amenities such as pre-order shopping and the Flying Nanny childcare service, make Etihad Airways a standout choice for travelers seeking comfort, luxury, and unique experiences from their flight.

How Singapore Transformed Its Airport into a Global Dining Destination

Published: Sunday, August 31, 2025
How Singapore Transformed Its Airport into a Global Dining Destination

Singapore Changi Airport is widely recognized as a premier dining destination, celebrated for its extensive range of food offerings catering to diverse tastes and budgets. Unlike typical airports known for overpriced and mediocre meals, Changi has curated a compelling food experience that attracts not only travelers but also many locals who regularly visit for casual dining and family outings.

The airport features over 300 dining establishments across its terminals and the Jewel Changi Airport complex, including casual eateries, food courts replicating Singapore’s famous hawker centers, and upscale restaurants. Its culinary variety ranges from local favorites like laksa, chicken rice, and roti prata to international cuisines such as Korean bibimbap and Indian specialties, tailored to the predominant flows of travelers in each terminal. Family-friendly options like Crown Prince Kitchenette are especially popular with locals.

Changi Airport Group maintains hands-on involvement in planning food and beverage outlets, focusing on passenger flow, seating comfort, and pricing equity with popular city locales like Orchard Road. Affordable prices, such as $2 coffees, are deliberately offered alongside premium dining experiences. Jewel Changi adds a unique dimension with spacious dining venues showcasing both global brands and local favorites, fostering a vibrant gastronomic hub.

Several new restaurants have launched recently, including Claypot Daddy and Gwangjang Gaon, blending affordable meals with authentic regional flavors. Innovative concepts such as a guided food trail game enhance engagement for both visitors and locals. Airport dining also adapts to operational constraints like kitchen exhaust limitations, ensuring quality and convenience with curated menus.

With ongoing expansion plans for Terminal 5, Changi aims to further broaden its dining portfolio with larger restaurants and more diverse offerings, securing its place as a world-leading airport culinary destination that celebrates Singapore’s rich food culture while meeting the needs of global travelers.

India Launches e-Passport: Key Features, Benefits & Online Application Guide

Published: Tuesday, August 05, 2025
India Launches e-Passport: Key Features, Benefits & Online Application Guide

In a significant step towards digital transformation in travel, the Government of India has launched the e-Passport service, enabling applicants nationwide to obtain this advanced travel document. Launched on a pilot basis from April 1, 2024, the e-Passport initiative is a key highlight of the Passport Seva Program (PSP) 2.0, reflecting India’s commitment to upgrading citizen services through technology.

What sets the e-Passport apart is its integration of a Radio Frequency Identification (RFID) chip and antenna embedded within the passport cover. This chip securely stores the holder’s biometric data  including fingerprints, high-resolution facial images, and iris scans as well as personal details like name, date of birth, and passport number. This digital encoding, protected by advanced encryption and security protocols such as Basic Access Control (BAC), Passive Authentication, and Extended Access Control (EAC), makes e-Passports far more secure than traditional passports, virtually eliminating the possibility of forgery and tampering.

Distinguishable by a unique gold-colored emblem beneath the front cover, the e-Passport adheres to global standards set by the International Civil Aviation Organization (ICAO), ensuring global interoperability and acceptance. This compliance also enables faster, automated immigration clearance through e-gates at airports, greatly reducing wait times and enhancing travel convenience.

Currently, several Regional Passport Offices across India including Nagpur, Bhubaneswar, Jammu, Goa, Shimla, Raipur, Amritsar, Jaipur, Chennai, Hyderabad, Surat, and Ranchi are equipped to issue e-Passports. Citizens can apply via the official Passport Seva portal by registering or logging in, filling out the e-Passport application form, selecting a Passport Seva Kendra (PSK) or Post Office PSK close to them, paying the applicable fees, and scheduling an appointment. On the day of the appointment, biometric data is collected, and documents are verified to complete the issuance process.

Beyond enhanced security and streamlined border processing, the e-Passport protects personal data through encrypted biometrics, supports digital verification to maintain data integrity over the passport’s lifespan, and eliminates printing of residential addresses in the physical document, safeguarding privacy by restricting access to sensitive information to authorized officials only.

This rollout is part of a phased national implementation with expectations that by mid-2025, most new passports issued will be electronic, marking India’s stride toward a ‘Viksit Bharat’ vision of technologically empowered services for all citizens.

With the e-Passport, India joins over 120 countries offering biometric passports that blend traditional document reliability with cutting-edge digital security, substantially enhancing the safety, convenience, and global acceptance of Indian travel documents.