Friday, 18 July 2025

How to Spend a Layover at Hamad International Airport

Published: Saturday, June 07, 2025
How to Spend a Layover at Hamad International Airport
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Renowned as one of the world’s premier airports, Hamad International Airport (HIA) is a vibrant hub bursting with activities for travelers during layovers. Opened in 2014, HIA has quickly established itself as a leading global gateway, connecting passengers to over 160 destinations worldwide. Recognized in the 2024 Skytrax World Airport Awards as the "World’s Best Airport," it has also claimed the title of "Best Airport in the Middle East" for ten consecutive years.

HIA is not just an airport; it’s a destination in itself, featuring state-of-the-art design, luxurious amenities, and a commitment to passenger comfort. With its spacious terminals, cutting-edge technology, and exceptional customer service, the airport offers an unparalleled experience. Whether you’re traveling from the Indian subcontinent to Europe, Africa, or the United States, your layover at HIA can be both enjoyable and productive.

As you explore the airport, you’ll discover a wealth of attractions, from art installations and wellness centers to gourmet dining options and shopping galore. Here’s a closer look at what you can do during your layover at this remarkable airport.

Get Moving at the Vitality Centre

For fitness enthusiasts, the Vitality Wellbeing and Fitness Centre is a must-visit. Located on the fourth floor of the Oryx Airport Hotel, this award-winning facility features a fully equipped gym, a stunning 25-meter swimming pool with panoramic views of the runway, a premium golf simulator, and squash courts.

The center also offers yoga classes and personal training sessions, making it easy to stay active during your layover. Open daily from 6 AM to 2 AM, it’s the perfect spot to energize before your next flight!

Art and Culture Await

Art lovers will be captivated by the airport’s impressive collection of installations. Marvel at the whimsical "Lamp Bear" by Swiss artist Urs Fischer, a 20-foot sculpture that delights visitors of all ages.

Another highlight is the "Wildlife Wonderscapes" installation by artists Gillie and Marc Schattner, which features life-sized sculptures of endangered animals, prompting reflection on conservation efforts. With approximately 30 art pieces scattered throughout the terminal, HIA transforms waiting time into a cultural journey that showcases both local and international talent.

Find Tranquility at The Orchard

Step into The Orchard, a lush indoor garden that provides a peaceful sanctuary for weary travelers. Spanning 6,000 square meters, this serene space boasts over 300 trees and 25,000 plants, creating a tropical atmosphere. The innovative design utilizes a stunning 85-meter grid shell roof, allowing natural light to flood the area while regulating temperature for comfort.

As part of the LEED Gold-certified Central Concourse, The Orchard emphasizes sustainability and passenger well-being, making it a perfect spot to unwind.

Luxurious Lounges for Work and Relaxation

HIA offers several world-class lounges, including the exclusive Al Mourjan Lounge, which features a serene garden, spa facilities, and a restaurant serving gourmet meals. Other options like the Al Safwa First Lounge for Qatar Airways first-class passengers provide private sleeping rooms and showers.

The Muzn Lounge caters to families and children with special needs, featuring a sensory room designed for relaxation. Day passes are available for most lounges, allowing travelers to enjoy luxurious amenities and high-speed Wi-Fi to stay productive during their layover.

Indulge in Wellness Treatments

Pamper yourself at the Vitality Wellbeing and Fitness Centre with an array of rejuvenating treatments. Choose from soothing massages, invigorating aromatherapy sessions, and beauty treatments that include manicures and pedicures.

Hydrotherapy and hot stone treatments are also available, ensuring you feel refreshed and revitalized before your next adventure. Booking treatments in advance is advisable, especially during peak travel times.

Shop 'Til You Drop

With over 50 retail outlets, shopping at HIA is a delightful experience. Explore high-end brands like Burberry, Rolex, and Gucci, or find unique local souvenirs at Souq Al Matar, which recreates a traditional Qatari souq experience.

This vibrant area features shops selling traditional clothing, handicrafts, and Qatari delicacies. Don't miss out on duty-free deals, as many shops offer exclusive products that are available only at the airport, making it a great opportunity to stock up on gifts and luxury items.

Savor Culinary Delights

Dining options at HIA are virtually limitless! Sip expertly brewed coffee at Fendi Café, enjoy high tea at the elegant Harrods' Tea Room, or indulge in a meal at Gordon Ramsay’s Burger and Street Pizza. For a truly unique experience, dine at the Louis Vuitton Lounge, where chef Yannick Alléno creates exquisite dishes.

Many restaurants also offer takeout options, so you can enjoy a meal on the go. Be sure to try local Qatari specialties, such as Machboos and Harees, available at various dining venues.

Rest Easy

Feeling fatigued? The sleep’n fly lounge offers comfortable accommodations on a pay-by-the-hour basis, with options ranging from cozy sleep pods to family cabins designed for multiple occupants.

Additionally, numerous quiet rooms throughout the airport provide a serene atmosphere for resting or catching up on reading. Travelers can also take advantage of the 24-hour baggage storage service, allowing you to explore the airport unencumbered.

Transportation and Connectivity

Hamad International Airport is well-connected to the city and surrounding areas. If you have a longer layover, consider taking a short trip into Doha. The airport offers convenient transportation options, including taxis, ride-sharing services, and public transport.

The Doha Metro provides an efficient way to access the city, with a dedicated station at the airport. If time allows, visit the Museum of Islamic Art or explore the Souq Waqif, a bustling market where you can experience traditional Qatari culture.

Additional Tips for Travelers

  • Check Visa Requirements: If you plan to leave the airport during your layover, ensure you check visa requirements for Qatar. Many nationalities can obtain a transit visa on arrival.
  • Stay Hydrated: Airports can be dehydrating environments. Drink plenty of water during your layover, and consider carrying a refillable water bottle.
  • Plan Your Time: Make sure to keep an eye on your flight schedule. Allow ample time to return to your gate, especially if you plan to explore outside the airport.
  • Use the Airport App: Download the HIA mobile app for real-time flight updates, maps of the airport, and information on shops and dining options.
  • Explore Family Facilities: If you’re traveling with children, take advantage of the family rooms and play areas, which provide a fun and safe environment for kids.
  • Enjoy Free Activities: Some lounges and areas offer complimentary activities, such as movie screenings or art workshops—check schedules to participate.
  • Be Mindful of Cultural Norms: Qatar has a rich cultural heritage. Dress modestly and respect local customs, especially in dining areas and public spaces.
  • Currency Exchange: If you need cash, currency exchange counters and ATMs are readily available throughout the airport. Credit cards are widely accepted, but having some local currency can be beneficial.
  • Relaxation Areas: Take advantage of the numerous relaxation zones throughout the airport, where you can unwind on comfortable seating.
  • Emergency Contacts: Familiarize yourself with emergency contacts and medical assistance available at the airport, just in case.

In summary, Hamad International Airport is more than just a transit point; it’s a destination filled with engaging activities, luxurious amenities, and practical services. Make the most of your layover at HIA and experience all it has to offer!

Customs seize ₹1.34 crore worth of gold at Delhi IGI Airport

Published: Thursday, July 10, 2025
Customs seize ₹1.34 crore worth of gold at Delhi IGI Airport
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Customs officials at Indira Gandhi International (IGI) Airport intercepted an Indian passenger arriving from Sharjah on July 3, 2025, and seized gold worth over ₹1.34 crore. The passenger was stopped based on profiling by the Air Intelligence Unit at Terminal 3, leading to a thorough search of his baggage and person.

During the search, officers discovered two plastic pouches containing a yellow-coloured paste. Upon further examination, three gold bars weighing a total of 1,484.5 grams were extracted from the paste, valued at ₹1,34,87,395. The gold was cleverly concealed in paste form, a growing smuggling technique where gold is melted and mixed with other substances to avoid detection by scanners and physical inspection.

A case has been registered against the passenger under the Customs Act, 1962. Following interrogation, customs officials identified and intercepted another individual believed to be the intended receiver of the smuggled gold. The investigation is ongoing, and authorities have not disclosed the identities of those involved.

Smugglers often use innovative methods to transport gold, including hiding it in clothing linings, food items, electronic devices, and even aircraft structures. Multiple carriers are frequently employed to minimize risk. Most gold smuggling into India originates from the Middle East and Southeast Asia, with major airports like Delhi, Mumbai, and Chennai being common entry points.

Customs officials rely on advanced screening technologies, behavioral profiling, and random checks to combat these sophisticated smuggling attempts. Despite stricter regulations and increased enforcement, gold smuggling remains a significant challenge due to high import duties and price disparities.

This recent seizure highlights the ongoing vigilance of customs authorities in protecting the country’s economic interests and curbing illegal trade. The case also emphasizes the need for continuous adaptation of detection methods to keep pace with evolving smuggling tactics.

Emirates Lands in Osaka: Airline Unveils Japan’s First Dedicated Travel Store

Published: Wednesday, July 09, 2025
Emirates Lands in Osaka: Airline Unveils Japan’s First Dedicated Travel Store
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Emirates officially inaugurated its first dedicated travel store in Japan on July 8, 2025, marking a significant milestone in the airline’s expansion within the Kansai region. The new store, located in Osaka’s bustling commercial district, is designed to bring Emirates’ world-renowned hospitality and personalized service closer to customers, enhancing their travel planning experience.

The opening ceremony was graced by Nabil Sultan, Executive Vice President – Passenger Sales and Country Management at Emirates, alongside Mr. Hirofumi Yoshimura, Governor of Osaka Prefecture, and H.E. Shihab Alfaheem, Ambassador Extraordinary and Plenipotentiary of the United Arab Emirates to Japan. Emirates’ senior management, distinguished guests, and media representatives also attended the event, underscoring the importance of this new venture.

Spanning 110 square meters, the Emirates Travel Store offers a comprehensive, customer-centric environment where travelers can receive expert assistance from a multilingual team. The staff is equipped to support both Japanese and international customers with flight bookings, travel-related information, and bespoke itinerary planning. This personalized service aims to address the diverse needs of travelers, from leisure tourists to business professionals.

The store’s interior has been thoughtfully designed to reflect modern luxury and comfort. Soft beige lounge chairs and sleek contemporary furnishings create a warm and relaxed atmosphere, encouraging customers to take their time while planning their journeys. To enhance convenience, the store features a self-service kiosk and an innovative personalized Queue Management system, streamlining customer flow and reducing wait times. Additionally, a selfie mirror with unique backgrounds showcasing popular Emirates destinations adds an interactive and engaging element to the customer experience.

During the opening remarks, Mr. Nabil Sultan emphasized the strategic importance of the Japanese market for Emirates. He stated, “Japan is a vital market for Emirates, and today’s opening reflects our commitment to building even deeper connections with our valued customers and partners here in the Kansai region by bringing our products and services even closer to them. The opening of our first retail store in Osaka is a reflection of our customer-first philosophy and we’re confident that this space will enable us to engage in more meaningful ways with the Japanese community.”

Emirates continues to strengthen its presence in Japan with daily flights to Osaka Kansai, Tokyo Narita, and Tokyo Haneda airports. The airline’s fleet serving Japan has been retrofitted with enhanced products, including upgraded seating, improved in-flight entertainment systems, and premium dining options, ensuring a superior travel experience for passengers.

The Emirates Osaka Travel Store is open Monday through Friday from 11:00 AM to 1:00 PM and 2:00 PM to 7:00 PM, with a break between 1:00 PM and 2:00 PM. The store remains closed on weekends and public holidays to maintain optimal service quality during operational hours.

This new retail space not only serves as a booking and information center but also acts as a cultural bridge, promoting greater understanding and exchange between Japan and the UAE. Through this initiative, Emirates aims to foster stronger community ties and encourage more travelers from the Kansai region to explore the world with the airline’s extensive global network.

With this innovative travel store, Emirates is setting a new standard for customer engagement in Japan, combining state-of-the-art technology, personalized service, and elegant design to create a unique and memorable travel planning experience.

Etihad Deploys A321LR with First Suites on Kolkata Route

Published: Wednesday, July 09, 2025
Etihad Deploys A321LR with First Suites on Kolkata Route
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Etihad Airways is set to transform the Abu Dhabi–Kolkata route by introducing its cutting-edge Airbus A321LR aircraft starting September 26, 2025. This marks a significant milestone as Etihad brings its renowned wide-body luxury experience to a single-aisle aircraft for the first time on this busy medium-haul corridor, enhancing comfort and premium service across all cabins.

The A321LR is designed to deliver wide-body comfort with fuel-efficient technology, making it ideal for regional routes with increasing demand for premium travel. It features two exclusive First Class suites, 14 lie-flat Business Class seats, and a spacious Economy cabin accommodating 144 passengers, all equipped with next-generation amenities.

In First Class, passengers will enjoy fully enclosed suites with sliding doors, offering complete privacy, a fully lie-flat bed, and a companion seat for shared dining. Each suite is equipped with a large 20-inch 4K touchscreen entertainment system with Bluetooth audio pairing and Qi wireless charging. The suite also includes a cocktail table with wireless charging and custom headrest covers, creating a personalized luxury environment akin to Etihad’s flagship wide-body aircraft.

Business Class features 14 lie-flat seats arranged in a 1-1 herringbone layout, providing direct aisle access and window-facing orientation for enhanced privacy. These 78-inch beds come with 17.3-inch 4K entertainment screens, wireless charging, Bluetooth headphone pairing, and ample storage. The design balances passenger comfort with operational efficiency, as the seats do not have sliding doors to keep the aircraft’s range optimal in high-temperature environments.

The Economy cabin offers some of the widest seats in the industry for a narrow-body aircraft, measuring 18.4 inches in width with up to a five-inch recline and ergonomic support. Each of the 144 seats features a 13.3-inch 4K touchscreen, USB-A and USB-C charging ports, and access to Etihad’s state-of-the-art entertainment system. Thirty-six seats provide extra legroom, enhancing comfort on this medium-haul route.

Connectivity is a standout feature across all cabins. The A321LR is equipped with Viasat’s advanced multi-orbit satellite system, delivering high-speed Wi-Fi with speeds up to 1 Gbps, enabling seamless streaming, browsing, gaming, and live TV from gate to gate where permitted. Complimentary messaging is included for all passengers, with full connectivity available for premium customers.

This aircraft will serve not only the Abu Dhabi–Kolkata route but also other destinations including Chennai, Algiers, Athens, Bangkok, Copenhagen, Milan, Paris, Riyadh, Zurich, Tunis, and various Southeast Asian cities, expanding Etihad’s regional network with enhanced comfort and connectivity.

Etihad is also enhancing the end-to-end First Class experience with premium services such as 24/7 personal travel planning through Etihad Concierge, private chauffeur transfers, dedicated check-in counters, exclusive lounge access, porter services, personal escorts on arrival, and soon, home check-in and “Land & Leave” services in Abu Dhabi. First Class passengers at Zayed International Airport may even be chauffeured directly to the aircraft door in a private limousine.

This upgrade aligns with Etihad’s “Journey 2030” vision, aiming to double its fleet size, triple passenger numbers, and open 16 new destinations in 2025 alone. The introduction of the A321LR symbolizes a transformational moment for the airline, blending luxury, efficiency, and connectivity on short and medium-haul flights, and reinforcing its strategic commitment to the Indian market and beyond.

Passengers traveling between the UAE and India can expect a seamless, luxurious journey with the latest in comfort, entertainment, and connectivity, making Etihad a highly competitive choice for premium regional travel.

Emirates' A350s Now in Dammam, Marking First Deployment in Saudi Arabia

Published: Wednesday, July 09, 2025
Emirates' A350s Now in Dammam, Marking First Deployment in Saudi Arabia
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Dubai’s skies welcome a new era of luxury and innovation as Emirates officially launches its next-generation Airbus A350 service to Dammam, marking the Saudi city as the airline’s first destination in the Kingdom to receive this cutting-edge aircraft. This milestone underscores Emirates’ deepening commitment to Saudi Arabia and its ongoing investment in enhancing regional connectivity and passenger experience.

The daily A350 flight EK827 departs Dubai at 7:30 am, arriving in Dammam at 7:50 am, with the return flight EK828 leaving Dammam at 9:20 am and touching down in Dubai at 11:45 am (all local times). This schedule offers convenient morning travel for business and leisure passengers alike.

Designed to elevate comfort on short and medium-haul routes, the Emirates A350 boasts a sophisticated three-class cabin layout with a total of 312 seats:

  • 32 lie-flat Business Class seats arranged in a spacious 1-2-1 configuration
  • 21 Premium Economy seats in a 2-3-2 layout
  • 259 Economy Class seats in a 3-3-3 layout

Every passenger can indulge in Emirates’ signature in-flight innovations, including the award-winning ice entertainment system with thousands of channels, enhanced seat ergonomics, advanced ambient lighting, quieter cabins, and high-speed Wi-Fi connectivity throughout the aircraft.

Emirates’ presence in Saudi Arabia spans over 30 years, currently serving Riyadh, Jeddah, Medina, and now Dammam with multiple daily flights operated by a modern mix of A380s, Boeing 777s, and the new A350s. The introduction of the A350 to Dammam not only enriches the travel experience but also strengthens seamless connectivity via Dubai to more than 140 global destinations within Emirates’ extensive network.

Dammam joins a growing roster of cities benefiting from Emirates’ A350 service, including Mumbai, Edinburgh, Bahrain, Colombo, Kuwait, Muscat, Tunis, Amman, and Ahmedabad. To date, Emirates has inducted eight A350 aircraft into its fleet, with plans to extend this service to 17 destinations by the end of 2025. The A350’s advanced fuel efficiency and environmental performance align with Emirates’ future-focused fleet strategy, promising a sustainable and elevated journey for travelers across all cabin classes.

This launch reflects Emirates’ vision of delivering world-class travel experiences while reinforcing its strategic ties with Saudi Arabia and the broader Gulf region, heralding a new chapter in aviation excellence and regional integration.

Spain Slaps €179 Million Fine on European Airlines for Passenger Fee Violations

Published: Wednesday, July 09, 2025
Spain Slaps €179 Million Fine on European Airlines for Passenger Fee Violations
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In a landmark move to protect air travelers, Spain’s Ministry of Consumer Affairs has slapped a hefty €179 million fine on five major low-cost European airlines for imposing unfair fees on services traditionally included in ticket prices. The penalties target Ryanair, Vueling, EasyJet, Norwegian, and Volotea, accusing them of abusive commercial practices such as charging for carry-on luggage, seat selection, and printing boarding passes services once considered standard.

The largest burden falls on Ryanair, fined approximately €107 million, reflecting its dominant role in the Spanish market. Vueling, the Barcelona-based carrier under IAG, faces a €39 million penalty, while EasyJet was fined €29 million. Smaller fines were imposed on Volotea (€1.9 million) and Norwegian (€1.6 million), marking one of the EU’s most forceful crackdowns on ancillary airline fees to date.

Spanish authorities argue these fees violate EU consumer protection laws by creating misleading fare structures and unfairly burdening travelers especially families, those less comfortable with digital check-in, and passengers with dependents. The ministry highlighted the discriminatory practice of separating families unless extra fees are paid for adjacent seating.

This enforcement aligns with broader EU efforts to regulate airline fees. The European Parliament is advancing legislation to standardize carry-on baggage allowances as part of the base fare, aiming to eliminate hidden charges by late 2025 or early 2026. Consumer groups like the European Consumer Organisation (BEUC) have backed these moves, filing complaints against airlines for opaque pricing practices.

However, the airline industry is resisting. Spain’s airline association (ALA) criticized the fines as “nonsense” and warned that banning such fees could raise base ticket prices and undermine the low-cost model. Ryanair and Vueling plan to challenge the rulings in court, while legal proceedings have already temporarily suspended fines for some carriers.

For travelers, these developments promise greater transparency and fewer surprise fees at airports. The Spanish ministry insists that charges for services like carry-on bags, seat assignments, and boarding passes must be clearly disclosed and justified, reinforcing the principle that basic travel amenities should not come with hidden costs.

Spain’s decisive action sends a strong message across Europe: airlines must respect consumer rights and ensure fair, honest pricing in an industry long criticized for fragmented fees and confusing fare structures.