Saturday, 06 September 2025
Skytrax World Airport Awards

Skytrax 2025: The Top 10 Most Improved Airports in the World

From Berlin to Mumbai, these airports have made remarkable upgrades in technology, infrastructure, and passenger services, redefining the future of air travel.
Published: Saturday, June 28, 2025
Skytrax 2025: The Top 10 Most Improved Airports in the World

The Skytrax 2025 rankings have unveiled the Top 10 Most Improved Airports, showcasing facilities that have successfully transformed their operations and passenger experiences. From Berlin’s remarkable resurgence to Mumbai’s innovative congestion solutions, these airports have tackled specific challenges while enhancing overall travel satisfaction.

Airports often evoke mixed feelings, with some prompting passengers to rush for the next flight, while others create such inviting environments that travelers look forward to their layovers. This year's winners illustrate that even the most daunting aviation hubs can reach new heights through strategic improvements.

1. Berlin Brandenburg Airport (BER)

After enduring a storied history of delays and challenges, Berlin Brandenburg Airport (BER) has risen to prominence as the World’s Most Improved Airport in 2025. Once a cautionary tale, BER has implemented a series of comprehensive upgrades, enhancing passenger services, terminal efficiency, and operational excellence.

Key transformations include:

  • Renovated Passenger Flow Systems: Streamlined navigation through the airport.
  • Upgraded Security Checkpoints: Faster and more efficient screening.
  • Expanded Dining and Retail Options: A diverse range of local and international cuisines.

Moreover, BER has embraced digital innovation, introducing smart navigation and contactless services, while its sustainability initiatives, such as solar panels and improved waste management, make it a model for eco-friendly travel.

2. Almaty International Airport (ALA)

Kazakhstan’s Almaty International Airport (ALA) has earned the second spot through strategic modernization that brings it up to international standards. Significant terminal expansions have created more spacious areas, effectively reducing congestion.

Notable improvements include:

  • Advanced Baggage Handling Systems: Lowering lost luggage incidents.
  • Upgraded Immigration and Customs Facilities: Quicker processing times.
  • Enhanced Lounge Areas: Catering to both business and leisure travelers.

The airport’s expanded connectivity options, with new airlines and routes, position ALA as a vital hub between Europe and Asia.

3. Bangkok Suvarnabhumi Airport (BKK)

Thailand’s Bangkok Suvarnabhumi Airport (BKK) has claimed third place, integrating traditional Thai hospitality with modern technology. The airport has made significant investments to reduce wait times and enhance passenger comfort.

Improvements include:

  • Expanded Immigration Facilities: Automated processing for quicker entry.
  • Upgraded Terminal Amenities: Featuring local cuisine and cultural elements.
  • Enhanced Ground Transportation: Facilitating easier access to the city.

BKK has also addressed passenger comfort with improved air conditioning and seating throughout the terminals.

4. London Gatwick Airport (LGW)

London Gatwick Airport (LGW) ranks fourth, implementing targeted improvements to tackle the challenges of a major European hub. The airport has made strides in technology-driven solutions for better passenger flow.

Key enhancements include:

  • Upgraded Check-in Facilities: More self-service options available.
  • Enhanced Security Screening: Maintaining safety while improving efficiency.
  • Expanded Retail and Dining Options: Catering to diverse passenger needs.

Furthermore, Gatwick has increased accessibility for passengers with mobility challenges, making travel more inclusive.

5. Taiwan Taoyuan Airport (TPE)

Taiwan Taoyuan Airport (TPE) has secured fifth place by embracing innovative approaches to passenger service. The airport maintains a high standard of cleanliness while integrating the latest technology.

Improvements include:

  • Smart Terminal Navigation Systems: Helping passengers navigate easily.
  • Upgraded Duty-Free Shopping: Competitive pricing and quality.
  • Enhanced Food Courts: Offering both international and local cuisine.

TPE has also improved transit facilities, making it an attractive choice for connecting flights.

6. Ulaanbaatar Airport (UBN)

Mongolia’s Ulaanbaatar Airport (UBN) ranks sixth after comprehensive upgrades that modernize the facility. Despite its challenging geographic location, UBN has improved passenger service quality significantly.

Notable upgrades include:

  • Modernized Terminal Buildings: Enhanced climate control.
  • Efficient Customs and Immigration: Streamlined processes for travelers.
  • Improved Ground Services: Faster aircraft turnaround times.

Additionally, UBN has introduced dining options that celebrate Mongolian culture while meeting international standards.

7. Mactan-Cebu Airport (CEB)

The Philippines’ Mactan-Cebu Airport (CEB) has achieved seventh place through strategic enhancements that bolster its position as a gateway to the country’s tourist destinations.

Key improvements include:

  • Expanded Terminal Capacity: Accommodating increasing tourist traffic.
  • Upgraded Baggage Handling: Reducing wait times for luggage.
  • Enhanced Retail Areas: Showcasing local products.

CEB has also improved ground transportation connections, facilitating easier access to popular tourist spots.

8. Punta Cana Airport (PUJ)

Punta Cana Airport (PUJ) in the Dominican Republic ranks eighth, enhancing its reputation as a premier Caribbean hub. The airport focuses on creating an inviting atmosphere from the moment passengers arrive.

Improvements include:

  • Upgraded Immigration Facilities: Faster processing for tourists.
  • Expanded Duty-Free Shopping: Featuring Caribbean specialties.
  • Enhanced Dining Options: Showcasing local Dominican cuisine.

With improved air conditioning and seating areas, PUJ offers better comfort in the tropical climate.

9. Nadi Airport (NAN)

Fiji’s Nadi Airport (NAN) has achieved ninth place, positioning itself as the primary gateway to the South Pacific. The airport invests in upgrades to meet the needs of international tourists.

Notable enhancements include:

  • Modernized Check-in Facilities: More efficient processing systems.
  • Upgraded Customs Areas: Smoother handling of tourist traffic.
  • Enhanced Retail Stores: Featuring Pacific island products.

NAN has also improved transit facilities for passengers connecting to other Pacific destinations.

10. Mumbai Airport (BOM)

India’s Mumbai Airport (BOM) rounds out the top 10 with strategic enhancements addressing the challenges of one of the world’s busiest aviation markets. The airport focuses on reducing congestion while maintaining high safety standards.

Key improvements include:

  • Expanded Terminal Facilities: Better passenger flow management.
  • Upgraded Retail and Dining Areas: Showcasing Indian culture.
  • Enhanced Ground Transportation Connections: Improving city access.

Mumbai Airport has also invested in technology systems that streamline passenger processing, significantly reducing wait times.

Bottom Line

These ten airports exemplify that with dedicated effort and strategic investment, even the most challenging aviation facilities can undergo remarkable transformations. From Berlin’s impressive revival to Mumbai’s solutions for congestion, each airport has effectively enhanced the passenger experience. Next time you find yourself at one of these airports, you might discover that your layover could become an unexpected highlight of your journey.

Phu Quoc Sets Sights on 7 Million Visitors in 2025

Published: Saturday, August 30, 2025
Phu Quoc Sets Sights on 7 Million Visitors in 2025

Phu Quoc, Vietnam’s largest island and a top holiday destination, is on track to exceed all expectations by welcoming more than 7 million tourists this year. According to Bui Quoc Thai, Director of the provincial Department of Tourism, the island has already attracted over 6 million visitors in the first eight months of 2025 — accounting for nearly 83% of its annual target. Notably, more than 1 million of these travelers were international tourists, signaling a strong comeback in overseas arrivals.

The surge in visitor numbers has translated into impressive economic benefits. Tourism revenues have soared to nearly VND28.3 trillion (approximately US$1.07 billion), surpassing the year-end goal by over 20%. This rapid growth reflects Phu Quoc’s rising appeal as a premier destination, thanks in large part to its modern infrastructure, including the Phu Quoc International Airport and a network of high-speed vessels, which provide seamless connectivity for travelers.

Visitors are also drawn to the island’s luxury accommodations and entertainment options. Phu Quoc boasts a diverse range of four- and five-star resorts, world-class entertainment complexes, and tailored tourism products that cater to various interests and preferences. These offerings ensure memorable and unique experiences that keep tourists coming back.

The island’s tourism momentum is further fueled by preparations for the upcoming APEC Economic Leaders’ Week in 2027. This high-profile event has accelerated infrastructure development, heightening Phu Quoc’s capacity to host international guests and boosting its global profile.

With the National Day holiday approaching, local officials anticipate a new wave of visitors eager to explore Phu Quoc’s breathtaking landscapes, vibrant cultural festivities, and an abundance of entertainment. Numerous travel agencies are offering attractive promotions, ensuring an exciting season ahead.

International arrivals are notably increasing from key markets such as India, South Korea, Russia, and Europe. Meanwhile, an emerging segment of Muslim travelers from India, Indonesia, Malaysia, and the Middle East is creating fresh opportunities. Tour operators at the World Islamic Tourism Trade Expo (WITEX 2025) in Malaysia highlighted Phu Quoc’s potential to become a preferred destination for this fast-growing market, provided the island continues to enhance its services.

Phu Quoc’s growing prestige is reflected in recent accolades from leading travel publications. It ranked third on Travel + Leisure’s list of the 10 best islands in the Asia-Pacific region in 2025, trailing only Bali and Koh Samui. Last year, it was voted the world’s second most beautiful island by Travel + Leisure readers, following the Maldives.

With world-class amenities, expanding international appeal, and strategic development, Phu Quoc is poised to solidify its status as one of Asia’s most captivating island destinations in the months and years to come.

Oman’s Tourism Sector Shines Bright: Hotel Revenues Surge 18% Amid 1.14 Million Visitors in H1 2025

Published: Tuesday, August 26, 2025
Oman’s Tourism Sector Shines Bright: Hotel Revenues Surge 18% Amid 1.14 Million Visitors in H1 2025

Oman's tourism sector showed remarkable growth in the first half of 2025, with hotel revenues climbing 18% alongside a significant rise in tourist arrivals, which reached 1.14 million. This surge is a clear sign of the country's strengthening position as a key destination in the Middle East, resulting from sustained investments in tourism infrastructure, strategic marketing, and enhanced global connectivity.

The three to five-star hotel segment alone generated OMR 141.21 million (about US$367 million) in revenues, marking an 18.2% increase compared to the previous year. Industry insiders credit this growth to multiple factors such as expanded airport capacity and new flight routes, development of luxury resorts and cultural sites, and targeted marketing campaigns aimed at both leisure and business travelers. Strategic partnerships, including Oman Air’s collaboration with TUI to launch a digital booking platform, have further boosted Oman’s visibility on the global stage.

This upward trend supports Oman’s Vision 2040 plan, which focuses on diversifying the economy by reducing dependence on oil revenues through sustainable tourism development and job creation. The government has committed US$31 billion to tourism development through 2040, with nearly US$6 billion earmarked for new resorts and projects. Currently, Oman boasts renowned luxury hotels such as the Mandarin Oriental Muscat and St Regis Al Mouj, with more than 40 new hotels in the pipeline.

Officials are optimistic that tourism momentum will continue into the latter half of 2025, fueled by upcoming events, festivals, and a growing number of tourism projects nearing completion. These developments will not only benefit the hospitality sector but will also positively impact related industries including transportation, food and beverage, and cultural enterprises, thereby broadening economic diversification.

Oman aims to nearly double its international tourist arrivals to 6 million annually by 2030 and reach 12 million by 2040, reflecting its ambitions to become a premier sustainable tourism destination. This growth trajectory aligns with forecasts that project tourism’s contribution to the national GDP and job creation to keep rising steadily in the coming decade, signaling a robust future for Oman’s tourism industry.

The vibrant surge in tourism highlights Oman’s appeal as a destination rich in natural beauty, cultural heritage, and modern luxury, well-supported by government commitment and industry collaboration to sustain and scale this growth efficiently and inclusively.

Khareef Dhofar Tourism Up 7% as Visitor Numbers Climb

Published: Wednesday, August 13, 2025
Khareef Dhofar Tourism Up 7% as Visitor Numbers Climb

Salalah’s famed Khareef season the enchanting monsoon spectacle that transforms Dhofar into a lush paradise has once again captured the hearts of visitors from near and far, marking an exciting milestone for Oman’s tourism sector this year.

According to the National Centre for Statistics and Information (NCSI), the Khareef Dhofar Season from June 21 to July 31, 2025, drew approximately 442,100 visitors, reflecting a notable 7% increase over the 2024 season’s 413,122 visitors. This surge signals the continuing allure of Dhofar’s unique climate and vibrant cultural offerings during the Khareef months.

A standout in this year’s visitor statistics is the dramatic rise in domestic tourism. Omani visitors to Dhofar increased by an impressive 75.6%, reaching 334,399, a clear testament to growing national enthusiasm for exploring Oman’s natural and cultural gems. Visitors from Gulf Cooperation Council (GCC) countries numbered 69,801, while tourists from other international destinations accounted for nearly 38,000.

The majority of guests arrived by land about 334,846 visitors reflecting Dhofar’s accessibility and appeal for road travelers. Air arrivals also saw an uptick, with 107,254 visitors arriving by plane, marking a 10.9% increase compared to last year. Notably, 95.3% of arrivals were concentrated in July alone, highlighting the peak season’s magnetic pull.

This growth in visitor numbers represents more than statistics; it is a signal of opportunity and momentum for Dhofar’s burgeoning tourism economy. Local businesses in hospitality, retail, and transport sectors can expect expanding demand. The region’s ongoing investments in tourism infrastructure including viewpoints, waterfronts, parks, and cultural sites are paying dividends by enhancing the visitor experience and drawing a diversified visitor base.

Dhofar Municipality is promising an unforgettable Khareef season with a spectacular line-up of events and attractions carefully curated to celebrate Omani culture and entertain visitors of all ages. This year’s program features the world’s largest inflatable amusement park and a state-of-the-art main stage equipped with cutting-edge audio-visual technology. Visitors can enjoy eco-friendly fireworks, daily drone shows, folklore performances from 18 countries, and vibrant markets showcasing Omani entrepreneurs and artisans.

The Khareef season also celebrates heritage and wellness with projects such as "Awda" (The Return), a live re-creation of traditional Omani life, alongside parks dedicated to creative learning and sports activities. Beyond Salalah city, events and markets spread across Taqah, Mirbat, Sadah, and the Al Haffa Beach Market further enrich the seasonal experience.

As Khareef continues to shine as a beacon of natural beauty and cultural pride, the 7% growth in visitors in 2025 alongside a surge in domestic tourists confirms Dhofar's rising status as a premier destination in Oman and the Gulf region. With sustained support from government bodies and private stakeholders, the coming years promise even more innovation, inclusivity, and prosperity for the Khareef Dhofar experience.

From the emerald hills to bustling souqs and lively festivals, Khareef Dhofar 2025 invites everyone to witness the magic of monsoon in Oman’s southwestern gem—and to be part of a story that is still unfolding.

Turkish Tourist Arrivals Surge on Greece’s Lesbos Island

Published: Tuesday, August 12, 2025
Turkish Tourist Arrivals Surge on Greece’s Lesbos Island

This summer, the picturesque village of Skala Sikamineas on the northeast coast of Lesbos is witnessing a vibrant influx of well-heeled tourists from the Turkish coast across the Aegean Sea. The two acclaimed fish restaurants lining the coast are bustling, filled predominantly with Turkish-speaking diners, including families from Izmir, groups arriving from Ayvalik via a new catamaran connection, and young couples from Istanbul soaking in the island's charm.

Among them are first-time visitors Isin and her boyfriend, who arrived by ferry from Dikili and quickly fell in love with Lesbos’ beaches and taverns, already planning a return next summer. The short crossing under an hour with tickets costing just €35, combined with eight daily ferry trips in the summer season from Dikili to Mytilene, Lesbos’ capital, makes the island an accessible and attractive getaway for Turkish tourists seeking a relaxed atmosphere.

On the Greek side, Turkish visitors find a welcoming environment where they can enjoy local specialties like ouzo, the aniseed schnapps, and relax openly—Turkish women sunbathe comfortably in bikinis, and social mingling happens naturally. Restaurateurs like Takis, operating a tavern in Gera Bay, praise Turkish visitors as appreciative, friendly, and relaxed, often representing the Turkish middle class looking for tranquil retreats. Unlike many Greek islands that have become prohibitively expensive, Lesbos remains affordable compared to Turkish Aegean destinations such as Bozcaada, Bodrum, or Assos.

Tourism is not just boosting local economies; it also serves as a bridge easing historical tensions between Greece and Turkey. Since the 19th-century conflicts and the Greco-Turkish War ending in 1922, relations have softened somewhat, particularly through growing cross-border tourism. In this vein, the deputy mayor of Mytilene, Nikos Giannakas, warmly welcomed the Turkish mayor of Balikesir, Ahmet Akin, and 150 tourists arriving via the new Mytilene-Ayvalik catamaran route now the eighth between these cities, enhancing tourism, trade, and cultural exchange.

Despite continuing political frictions such as maritime border disputes, airspace disagreements, and recent tensions around marine park creations in the Aegean—these issues remain largely distant from the holiday experiences of Turkish tourists on Lesbos. For visitors like Isin and countless others, the beauty and hospitality of the island overshadow any geopolitical rumblings, highlighting how tourism fosters goodwill and cross-cultural understanding amid complex diplomatic landscapes.

This summer, Lesbos is not only a tranquil sanctuary for vacationers but also a living example of how shared human experiences can nurture peaceful connections across the historically often tense Aegean Sea.

South Korea to Grant Visa-Free Entry for Chinese Tourists Starting Late September

Published: Sunday, August 10, 2025
South Korea to Grant Visa-Free Entry for Chinese Tourists Starting Late September

Hyundai Department Store’s shares surged 7.1% recently, buoyed by strong second-quarter business results that exceeded market expectations. For Q2 2025, the company reported consolidated operating profit of 86.9 billion won, marking a 102.8% increase year-on-year, and consolidated sales rose 5.5% to 1.803 trillion won. Notably, net profit returned to a surplus of 54.5 billion won during this period.

However, it is worth noting that sales and operating profit in Hyundai's core department store business declined slightly in Q2, with sales falling 3.6% to 590.1 billion won and operating profit down 2.3% to 69.3 billion won. This was attributed partly to reduced operating area due to major store renovations and renewal activities. On the other hand, their subsidiaries showed robust performance: duty-free stores grew sales by 22% while reducing operating losses, and Zinus, an online furniture company under Hyundai, posted an 11.2% sales increase and turned an operating profit of 29.1 billion won.

Hyundai Department Store has also been proactive with shareholder returns, declaring an interim cash dividend of 500 won per common share, reflecting a market dividend rate of 0.7% and total dividend payments of 10.78 billion won.

In response to evolving market trends and consumer behavior, Hyundai is focusing heavily on store renovations and leveraging technology. It launched “Heydi,” an AI shopping assistant for personalized in-store experiences, combining offline retail with generative AI-powered services to attract and engage customers, aiming to set a new shopping concept standard in Korea.

Despite the department store segment’s challenges, Hyundai Department Store's overall financial health and strategic initiatives are generating renewed investor confidence, positioning the company well for stronger performance in the second half of 2025 amid improving domestic consumption trends.

This comprehensive growth across core and subsidiary operations, alongside innovative customer engagement efforts, underpins the recent stock price surge and optimistic outlook for Hyundai Department Store moving forward.