Thursday, 17 July 2025

Dubai Airport Sets Q1 Record with 23.4 Million Passengers in Three Months

Published: Friday, May 02, 2025
Dubai Airport Sets Q1 Record with 23.4 Million Passengers in Three Months
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Dubai International Airport (DXB) has made an exceptionally strong start to 2025, welcoming 23.4 million passengers in the first quarter-an increase of 1.5% compared to the same period last year, even as 2024 had already set new records.

This robust performance further cements DXB’s status as the world’s busiest international airport for the 11th consecutive year, according to Airports Council International. The airport’s remarkable growth is attributed to a combination of Dubai’s surging tourism appeal, efficient operations, and the city’s position as a global aviation hub.

January 2025 marked a historic milestone for DXB, with 8.5 million passengers passing through its terminals-the highest monthly traffic ever recorded at the airport. This surge was driven by strong seasonal travel, including the Eid holidays and spring break, as well as Dubai’s growing reputation as a premier destination for both leisure and business travelers.

The airport’s connectivity is unparalleled: it currently serves 269 destinations across 106 countries, with 101 international carriers operating from its terminals.

India retained its position as the top source market, contributing 3 million passengers, followed by Saudi Arabia (1.9 million), the United Kingdom (1.5 million), Pakistan (1 million), the United States (804,000), and Germany (738,000). Among city pairs, London led with 935,000 passengers, followed by Riyadh (759,000), Jeddah (627,000), Mumbai (615,000), and New Delhi (564,000).

The growth in leisure travel was particularly notable, with double-digit increases in passenger traffic to destinations such as the Czech Republic (+30.6%), Vietnam (+28.6%), and Spain (+20.2%).

Operational efficiency remained a hallmark of DXB’s performance. The airport recorded 111,000 flight movements in Q1-a 1.9% year-on-year increase-with an average load of 215 passengers per flight. Over 21 million bags were processed, and the baggage mishandling rate was reduced to fewer than 1.95 bags per 1,000 passengers, translating to a 99.8% success rate.

The use of real-time monitoring, biometric passport control, and dedicated accessibility services for People of Determination and guests with hidden disabilities ensured that more than 95% of travelers experienced minimal wait times and high satisfaction.

Despite the surge in passenger numbers, cargo volumes saw a slight contraction of 3.6% year-on-year, with 517,000 tonnes handled in the first quarter. Behind the scenes, the “oneDXB” community-comprising airport staff, airline partners, and government entities-was credited with delivering seamless operations and compassionate guest service.

Notable moments included the rapid recovery of AED 102,000 in lost property and the recognition of a compassionate gesture by an immigration officer, both praised publicly by Dubai’s leadership.

Paul Griffiths, CEO of Dubai Airports, highlighted the collective effort behind these achievements: “Delivering the busiest month in DXB’s history while maintaining exceptional service levels is no small feat. It’s our people-first culture and collaboration that set us apart”. He added that the Q1 performance sets a strong foundation for the year ahead, not only in guest numbers but in the caliber of service and teamwork across the airport community.

Awards such as the Gallup Exceptional Workplace Award further underscore DXB’s commitment to employee wellbeing, engagement, and leadership development, reinforcing the airport’s reputation as a global leader in both operational excellence and guest experience.

Istanbul and Chicago Airports Become Sister Airports to Boost Global Travel

Published: Saturday, July 05, 2025
Istanbul and Chicago Airports Become Sister Airports to Boost Global Travel
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iGA Istanbul Airport and Chicago O’Hare International Airport have formalized a Sister Airport agreement, uniting two of the world’s most prominent aviation hubs in a partnership designed to foster collaboration and innovation across multiple facets of airport operations. The agreement was signed during a ceremony at O’Hare’s Terminal 5 on June 20, 2025, attended by executives from both airports and Türkiye’s Consul General in Chicago, Tahir Bora Atatanır.

The partnership aims to facilitate joint projects in airport management, operations, customer service, planning, and sustainability, reflecting the shared commitment to advancing global connectivity and excellence in passenger experience.

Selahattin Bilgen, CEO of iGA Istanbul Airport, highlighted the strategic importance of this alliance for expanding iGA’s presence in North America and strengthening its global network. He noted that the cooperation is expected to yield mutual benefits in both passenger and cargo transportation, leveraging the airports’ roles as major international gateways.

iGA Istanbul Airport, ranked the seventh busiest in the world by passenger numbers in 2024 and the ninth by aircraft movements, serves as Türkiye’s largest airport and a major hub for Turkish Airlines, offering nonstop service to over 330 destinations—including 14 in the United States. Similarly, O’Hare is recognized as the best-connected airport in the United States and a critical hub for Star Alliance carriers.

The agreement is particularly significant given the strong business and cultural ties between Chicago and Istanbul. The Chicago metropolitan area is home to approximately 5,000 Turkish nationals, with over 20 Turkish investors and 12 Turkish firms operating in the city, while eight Chicago-based companies maintain a presence in Türkiye. This partnership is expected to further enhance trade, tourism, and cultural exchange between the two cities.

Michael J. McMurray, Commissioner of the Chicago Department of Aviation, emphasized that the Sister Airport agreement will elevate bilateral relations between the United States and Türkiye and help maintain Chicago’s status as a global transportation hub. The partnership is also supported by World Business Chicago, whose President & CEO, Phil Clement, underscored the unique position of Istanbul as a city bridging Europe and Asia, and the value of deepening international ties for Chicago’s diverse economy and global reach.

The Sister Airport agreement establishes joint working groups focused on sharing best practices in airport management, customer service, planning, operations, and sustainable development. This is iGA Istanbul Airport’s first such partnership in the Americas, complementing its existing alliances with major airports in Asia and Europe, including Incheon, Beijing, Shanghai, and Copenhagen.

For the Chicago Department of Aviation, this marks its tenth Sister Airport agreement, further expanding its international network.

Both airports anticipate that the collaboration will position them to capitalize on growing passenger and cargo volumes, reinforcing their roles as vital nodes in the global aviation network and setting a foundation for ongoing innovation and connectivity

Cairo Airport Customs Faces Allegations of Money Demands: Extortion or Unclear Regulations?

Published: Thursday, July 03, 2025
Cairo Airport Customs Faces Allegations of Money Demands: Extortion or Unclear Regulations?
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Allegations of extortion by customs officials at Cairo International Airport have intensified as travelers continue to report being pressured for cash payments under questionable circumstances. In a recent widely discussed incident, a young woman arriving from the United Arab Emirates was stopped for carrying a personal smartphone, a personal tablet, and a second Wi-Fi-only tablet.

Officials claimed she was in violation of import rules and demanded 3,500 Egyptian pounds (around $70) in cash, providing no receipt or documentation. She complied out of fear and intimidation.

Such incidents are not isolated. Multiple travelers have described similar experiences, often involving intimidation and demands for cash without any official paperwork, particularly targeting those unfamiliar with Egyptian customs procedures. Some have resorted to hiring local guides or “meet and greet” services to avoid such encounters, indicating that these practices are a well-known risk at Cairo airport.

The issue is part of a broader pattern of corruption within Egypt’s customs administration, which is considered a high-risk sector for bribery, extortion, and irregular payments. Businesses and individuals frequently report facing demands for unofficial payments during import and export procedures, with customs corruption cited as a significant barrier to trade and efficiency in Egypt.

This environment of corruption is reflected in Egypt’s ranking of 130 out of 180 countries on Transparency International’s Corruption Perceptions Index, placing it firmly in the “red zone” for widespread corruption.

Recent anti-corruption efforts by Egyptian authorities have led to the arrest of customs officials and airport employees involved in smuggling and bribery rings. In April 2025, the Administrative Control Authority arrested several Cairo airport customs officials and EgyptAir employees for their roles in a network smuggling illegal medications and accepting bribes from pharmaceutical companies.

Authorities seized EGP 6 million worth of illegal drugs and referred the detained officials to prosecution. These actions highlight ongoing attempts to address corruption, but also underscore how deeply entrenched such practices have become.

Transparency advocates have called for tighter oversight and the use of advanced technologies to monitor financial transactions and improve accountability. Despite more than 26 regulatory bodies tasked with combating corruption, the persistence of such incidents at the airport and beyond shows that enforcement remains inconsistent and often ineffective.

The cumulative effect of these scandals is damaging Egypt’s reputation as a tourist and business destination, with many travelers expressing reluctance to return after negative experiences at the airport. The situation is further complicated by reports of systematic bribery at other border crossings and within other government sectors, reinforcing the perception that corruption in Egypt is both widespread and deeply institutionalized

Istanbul Airports Handle Nearly 50 Million Passengers in Just Five Months, Reflecting Aviation Boom

Published: Sunday, June 29, 2025
Istanbul Airports Handle Nearly 50 Million Passengers in Just Five Months, Reflecting Aviation Boom
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Istanbul’s airports have solidified their status as global aviation powerhouses, handling a combined total of nearly 50 million passengers in the first five months of 2025, marking a 5% year-on-year increase and adding over 2.5 million more travelers than during the same period in 2024. This robust performance is driven by both Istanbul Airport, which processed approximately 31.9 million passengers (6.4 million domestic and 25.5 million international), and Sabiha Gökçen International Airport, which accommodated about 18.05 million passengers (7.75 million domestic and nearly 10.3 million international).

Sabiha Gökçen Airport, in particular, has demonstrated remarkable growth, recording an 11% year-on-year increase in total passengers and a 20% surge in international travelers for the January–May 2025 period. This makes it one of the fastest-growing airports in Europe, with its strong international performance outpacing many of its regional peers. In contrast, Istanbul Airport saw a slight decrease in domestic traffic (down 4%) but a notable 4% rise in international passengers compared to the previous year.

The surge in passenger numbers is mirrored by an uptick in flight activity. Istanbul Airport operated 212,978 flights in the first five months of 2025, up from 207,854 in the same period in 2024, while Sabiha Gökçen handled 105,278 flights. These figures highlight the airports’ advanced infrastructure and operational efficiency, which are capable of supporting high passenger volumes and complex logistics.

Ground transport connectivity further enhances the airports’ attractiveness. Sabiha Gökçen is well-served by the M4 metro line, which now connects directly to the airport, and additional rail projects are underway to improve links to the city’s wider metropolitan area and high-speed rail networks. Istanbul Airport, meanwhile, offers extensive road and public transport connections, making it a convenient hub for both local and international travelers.

The sustained growth at Istanbul’s airports is also a reflection of Turkey’s expanding aviation sector, with national carriers and international airlines increasing their operations. The city’s strategic location as a bridge between Europe and Asia, combined with world-class facilities and efficient services, continues to attract a diverse mix of business, leisure, and transit passengers. This upward trajectory is expected to continue, reinforcing Istanbul’s role as a leading global aviation center.

Ben Gurion Airport to Gradually Resume Normal Operations

Published: Wednesday, June 25, 2025
Ben Gurion Airport to Gradually Resume Normal Operations
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Ben Gurion International Airport is moving forward with a phased expansion of its operations after weeks of severe disruption caused by the conflict with Iran. Following the announcement of a ceasefire, the Israel Airports Authority (IAA) revealed that takeoffs and landings at the airport will increase from the current two per hour to eight, with the ultimate goal of reaching 20 per hour as conditions stabilize.

A detailed flight schedule for the coming month is expected to be published soon, providing travelers and airlines with greater clarity about the resumption of services.

The airport’s reopening is a significant milestone for Israel’s connectivity, as airspace was abruptly closed on June 13 during military operations, stranding an estimated 40,000 foreign tourists and leaving tens of thousands of Israelis abroad.

Since June 18, the government has authorized evacuation flights, and Israeli carriers such as El Al, Israir, and Arkia have begun operating limited international flights to major destinations including Athens, Bangkok, London, Los Angeles, New York, Paris, and Rome. Strict restrictions remain in place for now, with a cap of 50 passengers per flight and a maximum of 1,500 people allowed inside Terminal 3 at any given time.

Foreign airlines are also seeking to resume flights to Israel. UAE’s flyDubai, Cyprus-based TUS Airways, and Greece’s Blue Bird have all requested permission to restart services, but are awaiting final approvals. Industry experts anticipate that smaller regional carriers will likely return first, followed by larger international airlines if the ceasefire holds.

The IAA, in coordination with the Civil Aviation Authority and the Ministry of Defense, is conducting ongoing assessments to ensure a safe and orderly transition back to normalcy. The Home Front Command has lifted all restrictions, allowing not only increased flight frequencies but also the reopening of duty-free shops and the removal of limits on the number of passengers and accompanying persons at the airport.

Travelers are advised to monitor airline updates closely, as schedules may continue to change in the coming days.

Since the onset of the conflict, over 95,000 Israelis have returned to the country by land, sea, and air, but many remain stranded abroad as airlines work to ramp up operations. The gradual restoration of flights at Ben Gurion Airport marks a critical step toward reestablishing Israel’s international travel links and alleviating the backlog of travelers awaiting return

Thousands Stuck at Doha Airport, Long Lines in Dubai Due to Flight Disruptions

Published: Wednesday, June 25, 2025
Thousands Stuck at Doha Airport, Long Lines in Dubai Due to Flight Disruptions
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Thousands of passengers endured severe disruption at Doha’s Hamad International Airport and Dubai International Airport on Tuesday, as air travel in the region was thrown into chaos following the sudden closure of airspace over Qatar, Bahrain, and Kuwait. This unprecedented shutdown was triggered late Monday after Iran launched a missile attack on a U.S. military base in Doha, escalating regional tensions and forcing airlines to cancel or reroute hundreds of flights.

At Doha airport, the impact was especially acute. More than 25,000 travelers were stranded, with Virgin Australia among the airlines reporting significant numbers of affected passengers. Data from FlightRadar24 indicated that around 250 flights were canceled and another 238 delayed at Hamad International.

Passengers described scenes of confusion and exhaustion, with queues stretching over 200 meters and some travelers waiting in line for more than nine hours with only water provided. Arguments broke out as frustrations mounted, and images of overcrowded terminals circulated widely on social media.

Dubai International Airport, the world’s busiest for international traffic, also faced extensive disruption. About 145 flights were canceled and over 450 delayed, according to flight tracking data. Operations were briefly suspended across Dubai, compounding the backlog of stranded passengers and leading to long lines throughout the terminal.

The airspace closures forced major airlines—including Qatar Airways, Emirates, and Etihad Airways—to suspend or reroute flights, with some carriers, such as Emirates, halting all services to Iran and Iraq through June 30.

Etihad suspended flights between Abu Dhabi and Tel Aviv until July 15 and canceled several regional flights, while Gulf Air extended its suspension of flights to Jordan until June 27. Singapore Airlines and British Airways also canceled flights to and from the region, citing security concerns.

Although Qatar reopened its airspace early Tuesday, the effects of the closure continued to ripple through the region. Qatar Airways warned of “significant delays” and possible disruptions until at least June 26, as aircraft and crew remained out of position due to diversions to airports in Abu Dhabi, Muscat, Bahrain, and Dammam. The airline deployed extra staff at Hamad International and other key airports to assist affected travelers, and waived change and cancellation fees for those impacted.

The disruption comes as Middle Eastern airports play an increasingly vital role as global transit hubs, particularly since the Russia-Ukraine conflict forced airlines to avoid those countries’ airspace. Last year, Dubai alone handled more than 92 million passengers, with a daily average exceeding 250,000. The incident underscores the vulnerability of international air travel to geopolitical tensions in the region, with ripple effects felt by travelers and airlines worldwide